User Guide

Powered WheelChair Shipping Process

Battery powered wheelchair safe boxing and shipping process

Shipping Process

The product you purchased is delivered to Aras Cargo or MNG Cargo until 15:00 on weekdays at the latest. Orders placed after 15:00 will be shipped the next business day.

Product Box and Packaging

Is the Product Packed Safely?

No matter what product you buy, Fulmaks attaches great importance to packaging. Battery powered wheelchair boxes are made of thick double cardboard, they are supported from inside. There is wooden pallet at the bottom of the box.

What should I do if my product is broken or damaged from the shipping?

When you see that your product has arrived damaged from the shipping, call Fulmaks directly and report the situation to our customer representative. The damaged product is returned and the new product is shipped the same day.

There is no damage in the parcel of your product, but when you open the box and notice broken damaged parts inside, call our customer representative and report the situation. If you request a photo of the broken part, the product will be returned depending on the damage, or if it is a small piece, the part will be sent.

Does the product come installed?

The battery powered wheelchairs you have purchased come pre-assembled. No installation is done with the key.

Foldable Powered WheelChair

Foldable battery powered chairs come folded in a box, you just plug in the battery plug and feet and make the product ready for 5 minutes.

Battery Powered WheelChairs with Seat

Battery powered wheelchairs with a seat, the seat comes tilted forward. You can lift the seat back and attach the legs and make it ready in 5 minutes.